Radsor

We stayed in an appartment in the main hotel building, after changing it from an appartment on top of the bakery (new appartments, available this year) after the first night. Appartment on top of the bakery was noisy as we had very noisy neighbors talking until late in the night - noise bouncing from wall in front of their room. Also music from the restaurant (there are speakers all around the restaurant, even in the back where there are no tables) we heard (not loud) until almost 2 a.m. We moved in an appartment the next day which was on the opposite side of the main entrance/ restaurant. Next door neighbor had music all day long in their yard (not loud, but all day long), and talked loud evenings until late - which was not great. No air conditioning in the appartment at 3rd floor, so we had windows open all the time (it gets very warm in summer sun in second part of the day), and therefore noise all the time (not very loud, but almost all the time). (Similar appartments on the front of hotel, noise from restaurant - people talking/ music at the restaurant). Water faucet in both shower and sink were pretty clogged. We told this to reception and they acted surprised, and said next day they will solve (which they didn’t until we left for next 2 days). We had a request for a missing light bulb in the first room we stayed, and we were told next day as well. Other than that personnel was nice. Food at restaurant excellent. Location wonderful (as central as it gets) and parking always available on street (if not in front of hotel). Kid friendly, playground both outside and in restaurant. Breakfest - the best we had in Romania in any hotel. It gets a lot of things right, but attention to details is poor, and personnel acts surprised rather than supportive when faced with issues.